The value of data-driven Customer Value Management or CVM cannot be underrated. Data and other algorithms/analytics that shape data are an imperative part of customer… Read More »Using Real Time Marketing and Machine Learning based Analytics to Drive Customer Value Management
Enterprises love messaging. There is no evidence in this world that can deny the obviousness of the fact that enterprises just love reaching out to… Read More »Telecom: Enterprise Messaging is the New Black
We live in the world of AI currently, and there is plenty of talk about what the future holds. With doubts over the future everywhere,… Read More »Artificial Intelligence Era Requires New Approaches to Create AI Talent
Although cognitive computing, which is many a times referred to as AI or Artificial Intelligence, is not a new concept, the hype surrounding it and… Read More »Cognitive computing: Moving From Hype to Deployment
The age of technology is way past its nascent stage and has grown exponentially during the last decade. In my role, travelling to events and… Read More »Digital Meets 5G; Shaping the CxO Agenda
Deep learning is a sub-category within machine learning and artificial intelligence. It is inspired by and based on the model of the human brain to… Read More »How Deep Learning Will Change Customer Experience
In this age of data and convenience, customers across the globe are getting used to great customer experience from numerous companies. Big names such as… Read More »Seamless Customer Experience for Telecoms: A Practical Approach
The European General Data Protection Regulations (GDPR) will come into force on May 25, 2018. These regulations will have a significant impact on existing data… Read More »What Does GDPR Mean For Your Business?
Developments in Artificial Intelligence (A.I.) are happening faster today than ever before. However, the nature of progress in A.I. is such that massive technological breakthroughs might… Read More »Google Deepmind: The Importance of Artificial Intelligence
New reforms under the General Data Protection Regulation (GDPR) started as an attempt to standardize data protection regulations in 2012. The European Union intends to… Read More »GDPR Drives Real Time Analytics
